An Assessment of Students’ Satisfaction in Higher Education

Abstract

Student’s Satisfaction (SS) with a particular subject may impact the learning process, being the figure of attentiveness of the utmost importance over time, and also a very difficult undertaking to accomplish. To go forward with such exercise, a workable methodology for problem solving had to be built and tested. It is based on a thermodynamic approach to Knowledge Representation and Reasoning, which is the ultimate goal of SS assessment when working on a particular topic.