Implementing sustainability as a quality factor in higher education institutions
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International Conference on Quality Engineering and Management, University of Minho
Abstract
Purpose – This paper aims to study (identify and critically reflect on) the factors that prevent and/or
allow us to implement sustainability as a quality factor in higher education institutions (HEIs).
Design/methodology/approach - The research carried out is based on qualitative analysis carried
out manually (without using any computer analysis software) of the information and data collected
in the literature review on the implementation of sustainability in HEIs.
Findings - It was found that in the vast majority of situations obstacles/barriers and challenges were
identified rather than Critical Success Factors (CSF) and after analysis all of them will allow these
organisations to be successful in their purposes.
Research limitations/implications- The limitation of this study is the fact that it is only a theoretical
contribution, which needs to be validated.
Originality/value- We believe that the identification of these potential CSF associated with the
implementation of sustainability in HEIs will enable them to be aware of its existence, and to foresee
the need to anticipate actions, implement practices and prevent obstacles that limit it. Thus, associated
to other management aspects and approaches such as Total Quality Management and continuous
improvement, HEIs will be able to expect better academic results and to compete for the best students,
researchers and better conditions contributing for all stakeholders.
Description
Citation
Nogueiro, T.; Saraiva, M.; Pires, A.R. (2022). Implementing sustainability as a quality factor in higher education institutions. In Proceedings book of the 5th International Conference on Quality Engineering and Management, 2022, Paulo Sampaio, Pedro Domingues, Acácio Costa, Martí Casadesús, Frederic Marimon, António Ramos Pires, Pedro Saraiva (ed.), International Conference on Quality Engineering and Management, University of Minho (Portugal), July 14-15, 2022, pp. 573-586. ISSN: 2184-3481. ISBN: 978-989-54911-1-7