Implementing sustainability as a quality factor in higher education institutions

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International Conference on Quality Engineering and Management, University of Minho

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Purpose – This paper aims to study (identify and critically reflect on) the factors that prevent and/or allow us to implement sustainability as a quality factor in higher education institutions (HEIs). Design/methodology/approach - The research carried out is based on qualitative analysis carried out manually (without using any computer analysis software) of the information and data collected in the literature review on the implementation of sustainability in HEIs. Findings - It was found that in the vast majority of situations obstacles/barriers and challenges were identified rather than Critical Success Factors (CSF) and after analysis all of them will allow these organisations to be successful in their purposes. Research limitations/implications- The limitation of this study is the fact that it is only a theoretical contribution, which needs to be validated. Originality/value- We believe that the identification of these potential CSF associated with the implementation of sustainability in HEIs will enable them to be aware of its existence, and to foresee the need to anticipate actions, implement practices and prevent obstacles that limit it. Thus, associated to other management aspects and approaches such as Total Quality Management and continuous improvement, HEIs will be able to expect better academic results and to compete for the best students, researchers and better conditions contributing for all stakeholders.

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Nogueiro, T.; Saraiva, M.; Pires, A.R. (2022). Implementing sustainability as a quality factor in higher education institutions. In Proceedings book of the 5th International Conference on Quality Engineering and Management, 2022, Paulo Sampaio, Pedro Domingues, Acácio Costa, Martí Casadesús, Frederic Marimon, António Ramos Pires, Pedro Saraiva (ed.), International Conference on Quality Engineering and Management, University of Minho (Portugal), July 14-15, 2022, pp. 573-586. ISSN: 2184-3481. ISBN: 978-989-54911-1-7

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