A Sustainable Approach to Marketable Banking Stress and Burnout

dc.contributor.authorMiranda, José
dc.contributor.authorMachado, Joana
dc.contributor.authorNeves, Mariana
dc.contributor.authorFdez-Riverola, Florentino
dc.contributor.authorVicente, Henrique
dc.contributor.authorNeves, José
dc.date.accessioned2023-07-17T13:39:10Z
dc.date.available2023-07-17T13:39:10Z
dc.date.issued2023
dc.description.abstractIt is now widely acknowledged that working in marketable banking (MB) can be a major source of stress. Meeting overly ambitious commercial targets or adapting to changes in the industry can often result in stressful situations within MB. The banking industry is known for being one of the most stressful industries to work in, as evidenced by extensive research on the topic spanning several decades. Managing stress levels and preventing burnout among MB employees is crucial to improve the overall performance of the system. Using a mathematical logic-entropic approach to knowledge representation and reasoning, it is possible to assess stress levels and predict future trends, which can inform preventive and corrective actions. This may involve setting more realistic financial goals, reducing workloads, strengthening social support between employees and supervisors, and developing strategies to generate positive feedback. By effectively managing stress and burnout, the risk can be reduced, and the overall performance of MB can be improved.por
dc.identifier.authoremailjose.luis.miranda@sapo.pt
dc.identifier.authoremailjoana.machado@algoritmi.uminho.pt
dc.identifier.authoremailmaneves@deloitte.co.uk
dc.identifier.authoremailriverola@uvigo.es
dc.identifier.authoremailhvicente@uevora.pt
dc.identifier.authoremailjneves@di.uminho.pt
dc.identifier.citationMiranda, J., Machado, J., Neves, M., Fdez-Riverola, F., Vicente, H. & Neves, J., A Sustainable Approach to Marketable Banking Stress and Burnout. Smart Innovation, Systems and Technologies, 351: 267–279, 2023.por
dc.identifier.doi10.1007/978-981-99-2468-4_21por
dc.identifier.issn2190-3018 (paper)
dc.identifier.issn2190-3026 (electronic)
dc.identifier.sharewithREQUIMTE/LAQVpor
dc.identifier.urihttps://link.springer.com/chapter/10.1007/978-981-99-2468-4_21
dc.identifier.urihttp://hdl.handle.net/10174/35324
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherSpringerpor
dc.rightsopenAccesspor
dc.subjectMarketable Bankingpor
dc.subjectComputational Sustainabilitypor
dc.subjectEntropypor
dc.subjectMathematical Logicpor
dc.subjectLogic Programmingpor
dc.subjectKnowledge Representation and Reasoningpor
dc.subjectDegree of Stresspor
dc.titleA Sustainable Approach to Marketable Banking Stress and Burnoutpor
dc.typearticlepor

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