Information and Knowledge Management, Intellectual Capital, and Sustainable Growth in Networked Small and Medium Enterprises

Abstract

This paper aims to analyze the strategic effects of the association of small and medium-sized enterprises (SMEs) in knowledge networks (k-networks) on their information and knowledge management (IKM) and intellectual capital (IC). Taking as the object of study two innovative and successful Brazilian experiences, a descriptive survey with top-level executives (managing partners, presidents, and executive directors — henceforth CEOs) was held. Based on theories of management and economics, the findings revealed (i) that the network formation process (encompassing culture, context, incentives for information and knowledge sharing and especially strategy) is an important factor to explain IKM (for creating, systematizing and sharing data, information and knowledge) and IC in its three dimensions (human, relational and structural capital), promoting long-term sustainable growth (perceived by improvements in innovation, competitiveness and corporate results) for SMEs and their networks — a very relevant issue, but whose theoretical and managerial understanding is very incipient in international literature, especially in emerging economies.