Quiet Quitting in the Security Forces: The influence of Motivation on Well-being and Organizational Happiness

Abstract

Portuguese security forces are particularly vulnerable to workplace stress, and their success depends on a good understanding of the factors that affect the well-being of their members. The combination of low levels of motivation and commitment, coupled with a reduced perception of well-being and happiness in the workplace, results in phenomena such as quiet quitting. Thus, this research is guided by the following question: what factors analyzed in the Job Demands_Resources Theory influence the motivation, well-being, and happiness of Portuguese Security Forces workers, and how are these dimensions related to the phenomenon of quiet quitting? In this sense, the overall objective of this study is to investigate how motivational factors impact the well-being and happiness of Portuguese Security Forces workers, in accordance with the NP ISO 4590: 2023, and how these dimensions relate to the phenomenon of quiet quitting, as well as to propose possible organizational strategies that promote the motivation, well-being, and happiness of Portuguese Security Forces workers, contributing to the mitigation of quiet quitting.